Make no mistake about it; you’re about to enter a warzone. Stayed tuned for these Tuesday morning pick-me-ups with real ways to serve the people around you. Here’s your daily dose of Leadership B12 to start off your day with a server’s mindset.
A Server's Moment: Mark Miller
Chick-fil-A Vice President of Training and Development Mark Miller talks about how employees want to work for a brand that they resonate with.
A Server's Moment: Friendly Competition
Spark some friendly competition in your crew by letting them compete with each other on the clock. Whether that's a customer satisfaction marker or an item to up-sell...
A Server's Moment: Dee Ann Turner
Dee Ann Turner lets us in on her secret to being kind versus nice to her team. Here, Turner reveals how important it is to be honest with others..
Cover Your Crew
How can you step in, cover your crew, and enable your team to take a breathe in the midst of a stressful work environment? As you let your team take an unforeseen moment of...
Dan Wheeler
Instead of retiring, use your resources to reach the generations you want to reach, teach the people you want to teach, and impact change on our world's future...
Pay For Your Stressed Employee's Day Off
Tomorrow, go into work with an employee in mind who struggles with work-life balance. This employee could struggle with taking time to care for a sick child or parent, or they could...
Conversation Without a Motive
Take time out of your day...
Find Progress
Highlight your team's successes; sometimes a simple thank you is enough to...
Empowerment
Once a team members basic needs are met, they move to...