Make no mistake about it; you’re about to enter a warzone. Stayed tuned for these Tuesday morning pick-me-ups with real ways to serve the people around you. Here’s your daily dose of Leadership B12 to start off your day with a server’s mindset.

Treat Your Crew

Foster dives in to tell us just how you can treat your crew. Foster even has a list of his crew members and their favorite Starbucks drinks! Give your team random boosts and...

Crew Stories

Delve into your crew's personal stories to find out what gets them going for the day. Finding out these passions and being engaged in what makes them...

Patrick Lencioni

A quote from one of our favorite authors, Patrick Lencioni, on leading well.

Karen Millsap

Karen MIllsap reminds us that exercising empathy at work not only leads to a more successful business, but sustains a culture of kindness that real...

Be A Net

n leadership, you have a stockpile of respect and trust from your own leaders. As you work with your crew, encourage your team to step out, step up, and try new things. If they fail...

Let Them Steer

Enable your team to grow by giving them an opportunity to share their ideas and thoughts on a project or shift. Let them take ownership of how your task will run...

Letters of Encouragement

Write letters of encouragement to your team to inspire and promote a positive work environment.

A Server's Moment: Mark Miller

Chick-fil-A Vice President of Training and Development Mark Miller talks about how employees want to work for a brand that they resonate with.

A Server's Moment: Friendly Competition

Spark some friendly competition in your crew by letting them compete with each other on the clock. Whether that's a customer satisfaction marker or an item to up-sell...