About The Episode (Part 1)

What’s the difference between leading with empathy and leading with sympathy? Are you pitying your team, or are you truly understanding your team’s struggles? Coming alongside your team and bringing them up takes true empathy; something only a true servant leader can accomplish.

About The Episode (Part 2)

Part 2 of this series on empathy vs sympathy in the workplace.

About The Guest

Rocky Destefano

Rocky Destefano has been a server since his early days of working behind the counter at a Chick-fil-a store in South Florida.

Today he has a successful restaurant of his own. Rocky is called upon by the Chick-fil-a family to help in the development of staff and training around the country. Being a leader and a server himself, he likes to talk about leading yourself, a few, many, and an organization. Recently Rocky was selected for two local service awards: from the Cornerstone Hospice as Man of the Year and the Chamber of Commerce as Citizen of the Year in the Greater Orlando area.